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Sub-Classification	Description	Major Classification
Discrimination	Statements or actions based on age, race, colour, national origin, sexual orientation, gender, disability or religion that are the basis for employment, promotion or compensation decisions.	Diversity, Equal Opportunity and Respect in the Workplace
Harassment - Sexual	Statements or actions expressing unwelcome sexual advances, requests for sexual favours, unsolicited physical contact or propositions, unwelcome flirtations, or offensive verbal or visual expressions or physical conduct of a sexual nature.	Diversity, Equal Opportunity and Respect in the Workplace
Harassment - Workplace	Persistent statements, conduct or actions that are uninvited, degrading, offensive, humiliating or intimidating and create an unpleasant or hostile environment.	Diversity, Equal Opportunity and Respect in the Workplace
Retaliation or Retribution	Statements or actions discharging, demoting, suspending, threatening, harassing or discriminating against an employee because of any lawful act taken by such employee in connection with reporting a violation of law or policy, filing a complaint, or assisting with an investigation or proceeding.	Diversity, Equal Opportunity and Respect in the Workplace

Sub-Classification	Description	Major Classification
Conflict of Interest - Personal	Any personal interest, any business or professional activity or relationship, prior or current employment, or any obligation that may interfere with the ability to objectively perform job duties and responsibilities or impair independence and objectivity.	Employee Relations
Inappropriate Behaviour	Statements or actions that are not harassing in nature, but are believed to be unsuitable for the workplace.	Employee Relations
Unfair Employment Practices	Employment decisions, practices or disciplinary actions that are believed to be unfair regardless of whether they are the result of job performance, changes in business needs or other business related decisions.	Employee Relations

Sub-Classification	Description	Major Classification
Environment, Health and Safety	Conduct, actions, policies or practices that either violate local or environmental, health or safety laws or regulations or may cause or result in potentially hazardous conditions that impact the environment or the health or safety of employees, customers or others.	Environmental, Health and Safety
Substance Abuse	The unlawful use, possession, sale, conveyance, distribution, concealment, transportation or manufacture of illegal drugs, intoxicants, controlled substances or drug paraphernalia in the workplace or while conducting business.	Environmental, Health and Safety
Threats and physical violence	Statements or actions that threaten acts of violence or the presence of weapons, firearms, ammunition or explosives devices in the workplace, on work premises or in work vehicles.	Environmental, Health and Safety

Sub-Classification	Description	Major Classification
Accounting and Auditing Practices	Statements or actions that violate or conflict with either internal policies, procedures, or practices or government regulations related to the detailed reporting of the financial state or transactions of an organization or the examination, verification, or correction of its financial accounts.	Financial Concerns
Conflict of Interest - Financial	Any financial interest, any business or professional activity, prior or current employment, or any obligation that may interfere with the ability to objectively perform job duties and responsibilities or impair independence and objectivity.	Financial Concerns
Gifts, Bribes and Kickbacks	Payments, payments in kind, gifts, bribes, extensions of credit or benefits extended to or received by customers, employees, suppliers, vendors, competitors, directors, officers, auditors, government employees, government officials or agencies, or other parties that are unlawful, improper, or designed to influence business decisions or political processes.	Financial Concerns

Sub-Classification	Description	Major Classification
Customer Relations	Statements or actions that are negatively impacting or interfering with customers, customer relationships or customer agreements.	Misuse or Misappropriation of Assets
Disclosure of Confidential Information	The unauthorized or illegal disclosure, copying, duplication, misuse or release of confidential or personal data including but not limited to employment, financial, medical and health, customer lists, contracts, business plans, personnel records or other property marked or generally regarded as confidential or trade secrets.	Misuse or Misappropriation of Assets
Misuse of Resources	The improper, unauthorized or unlicensed use of property or resources for non-business related reasons or purposes including improper use of systems and timekeeping.	Misuse or Misappropriation of Assets
Theft	The unauthorized removal or taking of supplies, equipment, furniture, fixtures, products, cash, merchandise or other tangible property.	Misuse or Misappropriation of Assets

Sub-Classification	Description	Major Classification
Antitrust or Fair Trading	Discussions or agreements with competitors about prices or credit terms, submission of bids or offers, allocation of markets or customers, restrictions on production, distribution or boycotts of suppliers or customers that would result in monopolization or anti-competitive markets.	Policy and Process Integrity
Espionage or Sabotage	Actions that result in the gathering, receipt or acceptance of non-public confidential information or trade secrets about competitors to gain a competitive advantage or the deliberate destruction, disruption or damage to a competitor's equipment or property for competitive advantage or gain.	Policy and Process Integrity
Falsification or Destruction of Information	Statements or actions that encourage or result in unlawful, untimely, false or intentional misrepresentation, concealment or destruction of information in order to deceive or mislead.	Policy and Process Integrity
Quality Control	Complaints about product or service quality or effectiveness; allegations of product tampering; violation of policies and practices for manufacturing controls; allegations of non-compliance with product standards or service delivery.	Policy and Process Integrity

Sub-Classification	Description	Major Classification
Guidance Request	Request for guidance, interpretation, or other information regarding matters of law, regulations, or policies.	Other
Other	Statements actions or policies that concern the caller but are not currently resulting in harm, injury or corporate liability and cannot be included in any other category.	Other

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